Warranty charter
As the world leader in cooking equipment for yachts, ENO offers a 2-year guarantee on all its products. Our appliances, designed to withstand the most extreme conditions, will provide you with healthy, tasty cooking for many years to come. Find out how to benefit from our guarantee and get the most out of your equipment.
The world leader in cooking equipment for yachts, our products for the marine sector all come with a 2-year guarantee.
By choosing an Eno appliance, you have opted for high-quality cooking equipment, specially designed to withstand the most demanding outdoor conditions.
All our products can be dismantled and repaired, and we'll support you throughout the lifetime of your appliance.
But beyond the performance, it's the peace of mind that ENO offers that you'll appreciate wherever you are!
2-YEAR GUARANTEE ON ALL OUR PRODUCTS
This guarantee covers manufacturing defects and ensures you enjoy healthy, tasty cooking for many years to come.
Corrosion resistance: The materials used to manufacture our cooking appliances are selected for their resistance to salty air and humidity.
Solidity: our products are designed to withstand the vibrations and shocks associated with sailing.
WHAT ARE THE WARRANTY CONDITIONS?
To benefit from the guarantee, it is essential to :
Use the product under normal conditions: the warranty does not cover misuse or intentional damage.
Follow the maintenance instructions: regular maintenance is essential to maintain the performance and lifespan of your appliance.
Keep the purchase invoice: this is proof of purchase and is required for any warranty claim.
HOW DO I ACTIVATE MY WARRANTY?
To make a warranty claim on your appliance, please contact our after-sales service by following the procedure in the contact form. Proof of purchase will be required for all warranty claims.
Only requests made via the contact form will be processed.
Our After-Sales Service will reply as soon as possible. Each request is dealt with on a case-by-case basis by our teams, who will do their utmost to satisfy you.
If necessary, ENO can call on a network of qualified professionals to provide you with a quality after-sales service. Whether you're in France or abroad, you'll benefit from fast, efficient assistance.
This guarantee testifies to the brand's confidence in the quality and durability of its equipment, designed to withstand the rigours of the sea.
